Frequently Asked Questions
Everything you need to know about shopping with White Fox.
How long does shipping take?
Standard shipping within Australia typically takes 2-5 business days, while international express shipping usually arrives within 3-7 business days depending on your location.
What is your return policy?
We offer store credit for returns made within 30 days of delivery. Items must be in original condition with all tags attached and must not be part of a final sale promotion.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options including Afterpay, Klarna, and Zippay.
How do I know what size to choose?
Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed. Please double-check your details before checking out.